Privacy Policy

a) Information You Provide Directly

• Name, email address, phone number, and business information when you register.
• Billing and payment information processed securely through our payment providers.
• Communications, messages, and content you create or upload within the platform.
• Support requests and correspondence with our team.

b) Information Collected Automatically

• Device information (device type, operating system, unique device identifiers).
• Log data (IP address, browser type, pages visited, timestamps).
• Usage data (features accessed, actions taken within the platform).
• Cookies and similar tracking technologies (see Section 7).

c) Information from Third Parties

• Data from integrated third-party platforms you connect to MOSTRO 360 (e.g., Google, email providers, payment processors).
• Publicly available business information used for prospecting or verification purposes.

We use the information we collect to:

• Provide, operate, and improve the Services.
• Process transactions and manage your subscription.
• Send transactional communications (account confirmations, invoices, support responses).
• Send product updates, marketing communications, and promotional offers (you may opt out at any time).
• Monitor and analyze usage trends to enhance user experience.
• Detect, prevent, and address fraud, security incidents, and technical issues.
• Comply with applicable legal obligations.

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating the Services (hosting, payment processing, analytics, email delivery) under confidentiality agreements.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
• Legal Requirements: When required by law, regulation, court order, or to protect the rights, property, or safety of MOSTRO, our users, or the public.
• With Your Consent: For any other purpose with your explicit consent.

We retain your personal information for as long as your account is active or as needed to provide the Services. We may also retain certain information as required by law, for audit purposes, or to resolve disputes. When data is no longer needed, we securely delete or anonymize it.

We implement industry-standard administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to promptly notifying affected users in the event of a qualifying data breach.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in our emails or by contacting us directly.
• Portability: Request a portable copy of your data in a commonly used format.

To exercise any of these rights, contact us at support@mostro360.com. We will respond within 30 days.

We use cookies and similar technologies to:

• Keep you logged in and remember your preferences.
• Analyze platform usage and performance.
• Deliver relevant content and communications.

You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain features of the Services.

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it. If you believe a child has provided us with personal data, please contact us at support@mostro360.com.

As a Florida-based company, we comply with the Florida Information Protection Act (FIPA). In the event of a data breach involving your personal information, we will notify affected individuals and the Florida Department of Legal Affairs as required by law, no later than 30 days after determination of the breach.

If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. We do not sell personal information. To submit a request, contact us at support@mostro360.com.

The Services may contain links to third-party websites or integrate with third-party platforms. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you connect or access through MOSTRO 360.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of the Services after changes take effect constitutes acceptance of the updated policy.

• Email: support@mostro360.com
• Website: https://mostro360.com
• Address: Wesley Chapel, Florida, United States